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Privacy Policy

Privacy Policy

Effective date and last updated: October 9, 2026

Data controller: TEGG S.r.l. Unipersonale, Via Tuscolana 1312, 00174 Rome (RM), Italy, VAT number and tax code (P.IVA e C.F.) 13920001008, email info@myrhinoplasty.net, phone +39 340 971 6706.

This Privacy Policy explains the policies of https://myrhinoplasty.net/ regarding the collection, use, disclosure and protection of the personal data we collect when you access https://myrhinoplasty.net/ (the “Service”). This Privacy Policy defines and describes your privacy rights and how you are protected under applicable privacy laws.

What information we collect, for what purposes and on what legal basis

The legal bases used below are defined as follows:

  • Legitimate interest: an interest of the Company or of third parties, provided that your interests or your fundamental rights and freedoms do not override it, and that such use of your personal data is balanced against your rights and freedoms.
  • Performance of a contract: processing of your personal data that is necessary for the performance of a contract to which you are a party or in order to take pre-contractual steps at your request.
  • Legal obligations: processing of your personal data that is necessary to comply with legal or regulatory obligations to which we are subject.
  • Consent: your consent means any freely given, specific, informed and unambiguous indication of your wishes by which, through a statement or a clear affirmative action, you agree to the processing of your personal data. We may ask for your consent to processing when we have no other legal basis.

Usage data

What we collect: Information about how users interact with our website or application, including pages visited, time spent, click paths and browser details.
Purpose: To analyze user behavior, optimize performance and improve the user experience.
Retention period: 365 days
Legal basis: Consent

Personally identifiable information

What we collect: First and last name, Email address, Mobile number, Date of birth, Photos of the face (front and profile) submitted for medical assessment, Health data: previous nasal surgery, nasal trauma, respiratory conditions, allergies, functional disorders, motivations and expectations regarding surgery, Availability and timing for a consultation or surgery, Italian tax code (codice fiscale) (only for applications to «Ricomincio dal mio naso»), Account of your story and of any procedures already performed («Ricomincio dal mio naso» form), Membership of the Facebook group «Ricomincio dal mio naso» and the name you use to interact in the group, Editions of «Ricomincio dal mio naso» you apply for and your willingness to tell your story
Purpose: To manage user accounts, ensure secure access and provide personalized content.
Retention period: 365 days
Legal basis: Consent

Contact information

What we collect: City, Province of residence
Purpose: To ensure proper delivery of the service and support account-related communications.
Retention period: 365 days
Legal basis: Performance of a contract or of pre-contractual measures

Online identifiers and device information

What we collect: IP address, Browser type and version, Operating system, Cookie and analytics tool identifiers (only with consent), Landing page on the website, referring website and campaign parameters included in the link (UTM, gclid, fbclid), Country estimated from your IP address, used to set the phone country code in forms
Purpose: To protect the platform, optimize performance and understand technical usage.
Retention period: 365 days
Legal basis: Legitimate interest

Communication data

What we collect: Customer support messages or requests, Chat logs, Email correspondence, Content of messages sent through the website forms, Confirmation email with a summary of the data submitted, which you receive at the address entered in the form
Purpose: To provide customer support and keep a record of communications.
Retention period: 365 days
Legal basis: Performance of a contract or of pre-contractual measures

Professional information

What we collect: Job title, Educational and professional background (applications to the Fellowship program)
Purpose: To support business relationships and personalize content for professional users.
Retention period: 365 days
Legal basis: Performance of a contract or of pre-contractual measures

Consent and legal documents

What we collect: Consent forms, Optional consent to receive updates on availability, events and articles by email and SMS
Purpose: To comply with legal and regulatory obligations.
Retention period: 730 days
Legal basis: Legal obligation

How we obtain your personal data

We collect information that you provide to us directly when you:

  • Fill out any form
  • Use our Services
  • Correspond with us
  • Speak with a member of our customer support team
  • Contact us for other reasons
  • Use the chat on the website

Requirements for providing personal data

In some cases, providing personal data is a legal or contractual requirement, or a requirement necessary to enter into a contract.
Contractual requirement: First name, last name, email, phone number and the other fields marked with an asterisk are needed to respond to your request and to contact you again. In the rhinoplasty assessment form and in the «Ricomincio dal mio naso» form, photos of the face (front and profile) and the requested health information are also required; Dr. Tito Marianetti uses them for the preliminary assessment of the case. These data are processed only with your explicit consent (Art. 9(2)(a) GDPR) and are visible only to the doctor and his office staff, who are bound by professional secrecy. The photos are not sent to the contact management platform (Brevo). The «Ricomincio dal mio naso» form also asks for your Italian tax code (codice fiscale), city and province, in order to identify the applicant and manage the selection for the initiative; applications remain on file for subsequent editions until you request their deletion and in any case for no longer than 24 months from submission. The information submitted through the forms, including the links to the photos, also passes through the server that handles the automatic forwarding of requests and is included in the confirmation email you receive at the address you entered. The services presented on the website are intended for adults: for a minor, the form must be filled out by a parent or by the person exercising parental responsibility.
If you do not provide the requested data: Without these data, it is not possible to assess your request, schedule the first consultation or take part in the «Ricomincio dal mio naso» initiative. Consent to receive updates on availability, events and articles is optional: if you give it, we use your name, email and phone number only to send you these communications by email and SMS through Brevo, until you withdraw your consent, which you can do at any time using the link included in every email or by writing to info@myrhinoplasty.net. Refusing has no consequences on the handling of your request. Your story may be shared with other people only if you indicated in the form that you wish to tell it and after you have given further specific consent; photos are not published or used for clinical cases or promotional material without your separate written consent.

How we share your information

TEGG S.r.l. Unipersonale may disclose your personal data to recipients in the following categories:

  • With your consent. TEGG S.r.l. Unipersonale will share your information for any purpose with your explicit consent.
  • With Dr. Tito Marianetti and his office staff, who are authorized to process the data and bound by professional secrecy and confidentiality
  • With technical and marketing providers acting as data processors (Art. 28 GDPR): Hostinger (website and automation hosting), Google (Google Workspace email and Google Analytics), Brevo (contact management, email and SMS), Chatra (website chat), Cloudflare (form spam protection), CookieScript (cookie consent management), consultants and agencies that manage the website and marketing activities
  • With the healthcare facilities where Dr. Marianetti carries out consultations and surgery, only if you book a service, as independent data controllers
  • With the Controller’s consultants and with public authorities, where required by law
  • With Dr. Antonio Iademarco, the surgeon who organizes the primary rhinoplasty edition of «Ricomincio dal mio naso», only if you apply for that edition
  • With Meta Platforms Ireland Ltd (Facebook and Instagram pixel) and LinkedIn Ireland (Insight Tag), only if you accept marketing cookies, to measure visits and show advertisements
  • With IPinfo Inc., which receives your IP address to estimate your country and set the phone country code in forms
  • With other people (for example in the Facebook group «Ricomincio dal mio naso»), only your story and only if you indicated that you wish to tell it and gave specific consent

We transfer personal data to the following third countries: United States, United Kingdom. United Kingdom: adequacy decision of the European Commission. United States: EU-U.S. Data Privacy Framework for certified providers (for example Google, Meta, LinkedIn and Cloudflare) and, in other cases, Standard Contractual Clauses approved by the European Commission (Art. 46 GDPR).

Data subject rights

You have the following rights regarding your personal data:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to erasure (right to be forgotten): Under certain conditions, you can request the deletion of your personal data.
  • Right to restriction of processing: You can request the restriction of the processing of your personal data in specific circumstances.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another data controller.
  • Right to object: In some cases, you can object to the processing of your personal data.
  • Right to be informed: You have the right to receive clear, transparent and easily understandable information about how we process your personal data.

Withdrawal of consent:

In accordance with Article 13(2)(c) of the GDPR, you have the right to withdraw your consent to the processing of your personal data at any time. As a visitor to this website, you can easily adjust or withdraw your consent directly through the consent banner on the website. Alternatively, if you prefer, you can contact the website operator using the contact details provided in this privacy policy. Please note that withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.

To exercise these rights, contact us at info@myrhinoplasty.net.

We will act on your rights only after receiving your written request to exercise a specific right listed above and only after verifying your identity.

Your requests will be fulfilled, or refused with the reasons for such refusal, within one month from the date of submission of a request that complies with our internal rules and the GDPR. This period may be extended by a further two months if the request concerns a large volume of personal data or other requests being examined at the same time. We will inform you of any such extension within one month of receiving the request, stating the reasons for the delay. We will reply in the manner you choose.

We may refuse to fulfill your request if the exceptions and/or limitations to the exercise of data subject rights provided for by the GDPR apply and/or if your request is manifestly unfounded or excessive. If we refuse to fulfill your request, we will provide you with the reasons for such refusal in writing.

Right to lodge a complaint with a competent supervisory authority

You have the right to lodge a complaint with a competent supervisory authority if you believe that your personal data are being processed in a way that violates your rights and legitimate interests established by applicable law. You can file a complaint in accordance with the procedures established by the Italian Data Protection Authority (Garante per la protezione dei dati personali), available at the following link: https://www.garanteprivacy.it/.

Security

Please note that, although no technological system is completely secure, we implement appropriate security measures to minimize the risk of unauthorized access to or misuse of your personal information.

  • We and our third-party service providers that may be involved in processing personal data on our behalf (for the purposes indicated above) are contractually obliged to respect the confidentiality of personal data.
  • We apply reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information. We protect your information using reasonable physical, technical and administrative security measures, including by limiting access to your information to employees who actually need it.

Cookies

For information about the cookies and tracking tools used on the website, and to change your preferences, please see the Cookie Policy.

Changes to this policy

We regularly review this Privacy Policy and reserve the right to change it at any time in accordance with applicable laws and regulations. Any changes will take effect immediately upon publication on our Website.

We encourage you to review this Privacy Policy periodically to stay informed of any changes.

Contact us

If you have any questions, you can contact us through the following methods:

  • Name: TEGG S.r.l. Unipersonale
  • Address: Via Tuscolana 1312, 00174 Rome (RM), Italy – VAT number and tax code (P.IVA e C.F.) 13920001008
  • Email: info@myrhinoplasty.net
  • Website: https://myrhinoplasty.net/
  • Phone: +39 340 971 6706